Billing & Help

KeyNinja is operated by Outland.Work LLC.

Cancel a membership

Email brett@outland.work from the Google email used for your membership with the subject “Cancel KeyNinja membership.” Include whether you chose monthly or annual billing. We will cancel future renewals and confirm the effective date. Your access continues through your paid period. Send the request before your next renewal; if a charge occurs while a timely request is being processed, contact us to correct it.

Payments and refunds

Membership renews monthly or annually until cancelled. Armory Pass is a separate one-time purchase. For a refund, duplicate charge, missing unlock, or billing problem, email your receipt or Stripe receipt reference and a short description. Do not send full card numbers or passwords. Refunds required by law are honored.

Privacy and account help

Email brett@outland.work for access, correction, or deletion requests. Account deletion and subscription cancellation are separate; tell us if you want both. Parents can also contact us about a child’s information.

Read our Terms of Service and Privacy Policy.